01Before the shop floor
What comes in
Every job starts as a description of a noise. This page is about the part before the strip-down: working out whether a machine is worth moving, getting it here in one piece, and saying so early when the answer is that we are the wrong firm for it.
The first conversation is mostly questions
What is it, what does it drive, and what changed? A bearing that has been grumbling for a month is a different job from one that went in an afternoon, and a machine that was fine until it was moved is usually telling you about its mounting rather than its internals. Four answers get a long way: the make and model off the machine itself, what it was doing when the fault showed, what the operator noticed first, and whether anybody has already had it apart.
Photographs help more than adjectives — the rating label, the drive end, the thing that is leaking. If there is a manual, even a bad photocopy of the exploded view, send it: a drawing with fits and clearances on it decides half the questions that come up later at the measuring stage.
Getting it here without adding a second fault
A machine that arrives damaged costs twice: once to repair the original fault and once to argue about which marks were already there. Strapping goes over the frame or the feet, never across a cover or a cooling fan. Long shafts want support along their length rather than a single sling in the middle. Anything that was draining gets drained before it travels, and anything loose travels in a box tied to the same pallet instead of loose in a van.
Send the parts that came off with it, including the broken ones. A snapped key, a shattered bearing or the bolts somebody already sheared are evidence, and they are often the quickest route to the cause. Small items get lost between a yard and a shop, so they go in one bag with the machine's own name on it.
The work this company is set up for
- 33120Repair of machineryShafts, bearings, gearboxes, drives, pumps, fans, mechanical assemblies in general.
- 33200Installation of industrial machinery and equipmentSetting out, levelling, anchoring, connecting and aligning a machine on your floor.
- 33140Repair of electrical equipmentMotors, panels, controls, terminations, continuity and insulation resistance checks.
- 71129Other engineering activitiesThe measuring, fitting and drive arithmetic that sit around the other three.
Those four lines are the classifications the company is registered under at Companies House, under company number 17430465. They describe the kind of work, and nothing on this site should be read as a claim to hold an approval, a licence or a scheme membership beyond that.
And the jobs we turn down
There are machines we will say no to, and the useful time to say it is on the first email rather than after a lorry has been paid for. If a repair can only be signed off under an approval scheme this company does not hold, it is not our job. If the fault sits behind equipment we cannot safely isolate or reach, it is not our job either. Pressure equipment, lifting gear and anything whose failure mode is somebody getting hurt belongs with a firm set up for exactly that, and we will say which kind of firm to look for.
The other honest no is a commercial one. Some machines are worn past the point where fitting parts makes sense, and the measuring stage is where that shows up. When the figures say a machine wants more replacing than repairing, that gets said plainly, with the measurements behind it, so the decision is yours and not a surprise at the end.
When the machine cannot come to the shop
Installation work and a good deal of electrical work happen where the machine stands. That changes the order of the stages rather than the stages themselves: the measuring and the fitting are the same, the run-off happens on your floor, and the constraint becomes access, isolation and the time the line can be down. Those get agreed before anybody arrives with a toolbox.
Start it with an email to workshop@mahakali.work, to MAHAKALI ENGINEER SERVICES LTD at 67 Atherley Road, Southampton.